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Privacy Policy

Privacy Policy: Nianta Doll

This Privacy Policy aims to inform you about how we collect, use, and protect your personal data when you interact with our services.

Nianta Doll (www.niantastore.com), referred to as "we", "us", or "our" throughout this Privacy Policy, is the primary data controller for this website. Our registered office is located at:

No.412, 4th Floor, Jincheng Building, No. 8 Hecun North Road, Dashi Street, Panyu District, Guangzhou

1. Importance of This Privacy Policy

Please read this Privacy Policy alongside any other privacy or fair processing notices we may provide during data collection to fully understand how and why we use your information. This policy supplements other notices and does not override them.

We may update this policy at any time by posting the amended terms on our website. Any significant changes will be communicated via email, and all updates take effect 30 days after posting.

2. If You Are Under 18

If you are under the age of 18, you must inform a parent or guardian and obtain their consent before registering, subscribing, or placing an order with us.

3. What Personal Data Do We Collect?

We only collect data necessary to provide our services:

  • When you shop or browse: Name, billing/shipping address, payment details, email, phone number.

  • When you sign up for promotions: Email address.

  • When registering an account: Name, email, password, IP, country.

  • Customer Service: Additional information you provide when resolving issues.

  • Browsing behavior: Page views, clicks, login activity (if registered).

  • Marketing (with consent): Name, contact details for email/SMS promotions.

  • Gifts: Recipient's name, delivery address, contact info.

  • Phone calls: May be recorded for training and fraud prevention.

4. Use of Cookies

We use cookies to improve your experience. Cookies are small data files stored on your device to recognize you on future visits and tailor content to your interests.

5. How We Use Your Data

We use your information for:

  • Processing purchases and orders.

  • Providing a personalized shopping experience.

  • Customer service and communication.

  • Fraud prevention and identity verification.

  • Research, development, and marketing (with consent).

  • Analytics, site optimization, and customer surveys.

Saved payment details are only shared securely with our payment partner and are not stored by us.

6. Testimonials & Reviews

With your permission, feedback may be used to promote our services online/offline. Comments or reviews may be published with your username or display name.

7. Mobile Services

If using mobile services, we may collect device model, OS, country, language, network operator, and link it with your mobile number to optimize your experience.

8. Social Media Interactions

Information shared on platforms like Instagram, Facebook, etc., is subject to their respective privacy policies in addition to ours.

9. Surveys

Occasionally, we may ask for your opinion. Responses may be linked with cookie data and used to improve our services.

10. Sharing Your Personal Data

We may share your data with:

  • Companies within our group for business operations and marketing.

  • Trusted third-party service providers (e.g., payment processors, delivery services, marketing platforms).

  • Regulatory and legal authorities, when legally required.

  • Research institutions (anonymized data).

  • Ad-serving and analytics providers (non-personally identifiable data).

11. International Transfers

Your data may be transferred outside the European Economic Area (EEA), including to countries like the U.S., where data privacy laws differ. We ensure appropriate safeguards are in place for these transfers.

12. Marketing Preferences

With your consent, we may send marketing via email, SMS, or phone. You can unsubscribe anytime by following the instructions in the messages or contacting us at:

Whatsapp: (+852) 7022 6638

Email: Niantaa@outlook.com

13. Safeguarding Your Data

We maintain strict technical and organizational security measures, including:

  • SSL encryption

  • Secure access control

  • Compliance with applicable laws

14. External Website Links

Our website may contain links to third-party services (e.g., PayPal, Stripe). We are not responsible for their content or privacy practices. Use them at your own discretion.

15. Complaints & Updates

We may revise this Privacy Policy occasionally. Please revisit this page periodically to stay updated.

If you have any questions or concerns about your privacy or this policy, feel free to contact us at Niantaa@outlook.com.